At the Meeting

Is wireless internet available in the convention center?

Yes. As a service to annual meeting registrants, SfN provides free wireless internet access in designated areas of the convention center during the meeting. SfN will also provide support for wireless users. Feel free to browse the web, communicate with your colleagues, or use it for any other internet activity. Consider the security implications of using the wireless network and protect your device appropriately. We expect thousands of attendees to use the system at any given time, so please refrain from using bandwidth-intensive applications (e.g. video and audio streaming, app downloads, transferring large files, etc.) to prevent your wireless speed from slowing to a crawl.

What operating systems can access the network?

Any computer, tablet, or smartphone that uses a wireless network card can be configured to access the wireless network in the convention center. This includes all versions of Microsoft Windows, Apple operating systems, and many versions of Unix.

Is the wireless network secure?

No. Due to the unrestricted nature of this service, do not consider the wireless network secure. All registrants using the network should take precautions to ensure their devices are protected from network snoops and hackers.

Where will wireless internet access be available?

Wireless internet access is available in the convention center lobbies, meeting rooms, and the exhibit hall. Certain areas of the convention center have a stronger wireless signal than others and you may find some locations have a very weak signal or none at all (just like cell phone service).

Who can I contact if I have comments regarding internet access?

Stop by the WiFi, Mobile App, and Virtual Component Support desk at the Attendee Services counter in the convention center.

Can I view and download floor plans of the meeting site?

Yes. The convention center floor plans and hotel floor plans will be available for download through the annual meeting mobile app.

Is a business center available for accessing the internet, making copies, sending faxes, etc.?

Shipping, mailing, faxing, photocopying, and other important services are available at the FedEx located within the convention center. For your added convenience, the co-headquarter hotels also operate full-service business centers. 

Where is the Lost and Found?

Inquiries concerning lost items may be made at the Lost and Found desk located at the Attendee Services counter in the convention center. 

Is there parking at the convention center?

Events held in the North and South Buildings designate Lot A as the primary parking location. Lot A is a six-level garage located on Martin Luther King Drive, adjacent to the West Building. Covered walkways from Lot A leading directly into McCormick Place and the Hyatt Regency McCormick Place Hotel provide added convenience. The parking rate is $26 for up to 16 hours and $39 from 16 to 24 hours. There are no in-and-out privileges. Overnight parking is available in Lot A only. Lost tickets will pay the $39 (overnight) fee per day. Credit cards are accepted at the parking ticket kiosks.

Is there an infant care room available?

An infant care room will be designated for the privacy of parents and guardians caring for infants at the convention center. The room will be equipped with chairs and tables in private areas for changing diapers or nursing, as well as electricity and a water cooler (room temperature). Parents and guardians are responsible for providing infant care supplies. The infant care room will be unsupervised. SfN will not be responsible for accidents or injuries that may occur in this room.

Is there child care at the convention center?

On-site child care and youth programs for children ages 6 months to 12 years will be available at the convention center. The service provider, KiddieCorp, is a national firm with more than 35 years of experience in on-site conference child care. KiddieCorp services will provide attendees with flexibility in their meeting schedules and a reliable, affordable and trustworthy option for child care during the annual meeting.

Does the convention center assist visitors with disabilities and special needs, and whom do I contact?

If you require American Sign Language, CART transcription services, or have a disability or special need that may affect your participation in the annual meeting, contact meetings@sfn.org. SfN cannot ensure the availability of appropriate accommodations without prior notification of need. 

What should I do in case of medical emergency?

There will be a wheelchair-accessible first aid station on-site that is operated and staffed by licensed medical professionals. The station is fully-equipped and includes automated external defibrillators (AEDs) to respond to life-threatening occurrences.

Will there be a prayer room available at the convention center?

There will be a prayer room available for attendee use on-site. The prayer room is unsupervised, and SfN is not responsible for the loss of any personal property left unattended in the room. 

Where is the SfN Booth and what can I find there?

The SfN Booth is located on the exhibit floor in the convention center. Stop by to learn about new services offered by your professional society.

Is there a place to display literature and announcements at the convention center?

Keep your eyes open for important annual meeting event updates on display in the Attendee Services area of the convention center. Approval is required to place announcements on displays. Attendees can get approval before the meeting by emailing meetings@sfn.org or on-site in the Headquarters Office.